Episodes

34
Jan. 3, 2024

#34 - Flex Talent For The Win! With Trista Engel & Jessica Markowitz, executive leaders at Paragon Legal

Mary O'Carroll welcomes the dynamic duo of Trista Engel and Jessica Markowitz, leaders at Paragon Legal and co-founders of Calyx Capital Partners. Both seasoned MBAs from the University of Chicago Booth Business School, they share insights on reinventing legal talent in today's fast-paced world. Flex Talent Revolution: Mary and her guests unpack the concept of flex talent. They argue it's not just an option but a necessity for modern legal departments. Key focus areas? Legal ops, tech tools, an...
33
Dec. 20, 2023

#33 - Legal Ops Is Not a Service Org! With Shiela Dusseau, Head of Legal Ops, Ferring Pharma

In this episode of "Pearls On, Gloves Off," host Mary O'Carroll sits down with Sheila Dusseau, whose transition from finance to legal operations has been nothing short of a masterclass in adaptability and strategic thinking. Busting Myths: Shiela and Mary debunk common misconceptions about legal ops. Sheila advocates for a shift in perspective, from seeing legal ops as mere 'support' to recognizing it as a crucial 'partnership' or 'collaboration' within the organization. The Transparency Imper...
32
Dec. 6, 2023

#32 - Ironclad CEO Jason Boehmig on Legal Ops & CLM

In this episode, I'm thrilled to sit down for an in depth conversation with the amazing Jason Boehmig, CEO of Ironclad. Here's what we cover: Jason’s Unique Path: Discover how Jason transitioned from investment banking to law, setting the stage for his future endeavors. The Birth of Ironclad: Jason delves into the origins of Ironclad, highlighting the pivotal moments and decisions. Community at the Core: The rise of the CLOC community and its significant impact on the legal tech world. Entre...
31
Nov. 22, 2023

#31 - Offshore Your Legal Ops and More Advice From Abigail Nornoo, Head of Legal Ops at Standard Chartered Bank

In this episode, Mary interviews , Global Head of Operations for Legal, CoSec & Investigative Services at Standard Chartered Bank. She spearheads a team of over 30 professionals, reshaping the landscape of legal ops. From Ghana to London:...
30
Nov. 8, 2023

#30 - How Salesforce Does Legal Ops with Léo Murgel, SVP Legal at Salesforce

In this episode of Pearls On, Gloves Off, go behind the curtain of legal ops at Salesforce with their SVP of Legal and Corporate Affairs Léo Murgel. Topics: From IT mergers to legal ops, Léo discusses the transition Unveiling the pillars of legal ops support and strategy AI’s revolutionary role at Salesforce and the legal realm Legal ops duties—what they entail, their significance Léo’s personal anecdotes on shaping legal ops strategy The synergy of different teams working together Sales...
29
Oct. 25, 2023

#29 - Legal to COO, Centralizing vs. Decentralizing, and the Future of Legal Ops - Nitin Batra, Global COO for Citi Private Bank

In this episode of Pearls On, Gloves Off, we delve into the world of corporate operations with Nitin Batra, the Global Chief Operating Officer for Citi Private Bank. We explore his career journey, shedding valuable light on the influence of his legal operations background, the intricacies of corporate management, and the future of both the private banking sector and legal operations as a career path. - Unpacking the transition from a role focused primarily on legal operations to a broader, reve...
28
Oct. 11, 2023

#28 - Skipping the Firm, Finding a Mentor, Using GenAI - Stefan Nunn, Counsel at TravelPerk

Mary and Stefan Nunn unravel his journey from aspiring veterinarian to Legal Counsel at TravelPerk, highlighting the transformative power of legal operations, the innovative role of AI in the field, and the importance of entrepreneurial education and networking beyond the legal re From Vet Dreams to Legal Themes: A quirky leap from aspiring veterinarian to the legal counsel realm. Obstacles in the Legal Lane: The hurdles and exhilarating transition to legal operations. GW Pharmaceuticals and ...
27
Sept. 27, 2023

#27 - Building Community, Reporting to CEOs, and Choosing Vendors with Sarah Irwin, Head of Legal at Tines

In this episode of Pearls On, Gloves Off: Community at its Finest. Dive into the Irish Tech General Council, chaired and founded by Sarah. The LinkedIn Guru. Sarah’s insightful pieces on legal operations and tech are a must-read. A Seat at the Table. Why GCs need to report directly to the CEO in a rapidly expanding company. Choosing a CLM Provider. Sarah's playbook for picking a contract lifecycle management provider. Plus, a golden scorecard and RFP template! Burnout and AI. Sarah’s perspec...
26
Sept. 15, 2023

#26 - Hosting Ironclad Live with La'Resa Young, Sunil Jamal, Charles Hurr

In this special episode of Pearls On, Gloves off: This isn't your regular episode. It's a mashup of three scintillating conversations from the one and only contracts talk show, Ironclad Live, which Mary hosted in Dallas on September 7th. Dive in as Mary engages with legal luminaries from St. Jude Hospital, the Houston Texans, and L'Oréal. Conversation 1: St. Jude Hospital with La'Resa Young Mary and La'Resa highlight the heart and soul of St. Jude: its mission and the importance of fostering a ...
Aug. 29, 2023

#25 - Empowering Legal Ops Leadership with Alex Kelly at Brightflag

On this episode, , Co-Founder and COO at , joins Mary in the world of podcasting, legal operations and the evolving landscape of legal technology. Alex shares his experience running a podcast called "In-House Outliers," featuring conversations with...
24
Aug. 14, 2023

#24 - Digital Transformation in Legal Ops with Aine Lyons at VMware

On this episode, , Senior Vice President and Deputy General Counsel at , joins Mary to talk about legal ops, her time at VMware and new technologies. More than a decade ago, Aine was approached by a former GC at VMware about taking on legal ops. She...
23
Aug. 2, 2023

#23 - Engagement as a GC Superpower with Lisa Gilley at Higher Logic

On this episode, , Chief Legal Officer at , joins Mary to talk about, among other things, community and engagement and how the Higher Logic platform allows organizations to give their community a home where they can interact, share ideas, answer...
22
June 19, 2023

#22 - Creating Technology for Legal Ops with Katherine Roseveare and Alex Herrity at Adidas

On this episode, , General Counsel - Global Functions, Global Operations and Legal Solutions, and , Director - Global Legal Solutions at , join Mary to talk about managing technology in a global setting, the creative mindset of their legal team and...
21
June 5, 2023

#21 - The Transforming Legal Ecosystem with Liam Brown at Elevate

On this episode, , Founder, Chairman and CEO at , joins Mary to talk about the evolving legal ecosystem, the importance of mentoring, the ways technology continues to help legal department professionals and much more. Liam talks about how his way of...
20
May 23, 2023

#20 - How AI Tools Are Transforming the Legal Profession with Cai GoGwilt and Alex Su at Ironclad

On this episode, , Co-Founder and Chief Architect at , and , Head of Community Development at Ironclad, join Mary to talk about generative AI and its effect on the legal industry. ChatGPT can change how people work in many different industries, and...
19
May 8, 2023

#19 - Transitioning From Pharma to Tech with Terrene Collins at Panasonic

On this episode, , Director of Legal Operations and Chief of Staff to Chief Legal Officer at , joins Mary to talk about her career path. Like many legal ops professionals, Terrene is seeing massive rate increases from law firms, and she is...
18
April 3, 2023

#18 - The Evolution of Legal Ops with Bob Mignanelli at Haleon

On this episode, , VP/COO Legal at , joins Mary to talk about the ever-expanding role of the legal ops team, the ways he and his team contribute to strategic and tactical initiatives, and the importance of asking for an expanded role within the...
17
March 20, 2023

#17 - A Culture of Experimentation with Michele Lau at GoDaddy

On this episode, , Chief Legal Officer and Corporate Secretary at , joins Mary to talk about her career path, the evolution of the CLO role, and the company’s embrace of diversity, equity, inclusion, and belonging. One of the core values at GoDaddy...
16
March 7, 2023

#16 - Humanizing Law Firm Work with Jason Barnwell at Microsoft

On this episode, , General Manager for Digital Transformation of Corporate, External, and Legal Affairs at Microsoft, joins Mary to talk about his title. He describes it as being a professional cheerleader, meaning he is creating the vision for the...
15
Feb. 20, 2023

#15 - Private Practice vs. In-House with Mel Scott of Megaport

On this episode, , Senior Legal Counsel (Global) at , joins Mary to talk about her career path, which started in private practice and moved quickly to her current in-house role. Mel starts by talking about her podcast: Counsel - A Podcast for...
14
Feb. 7, 2023

#14 - Reinventing Law Firm Leadership with Scott Westfahl at Harvard Law School

On this episode, , Professor of Practice and Faculty Director of Executive Education at , joins Mary to talk about his career journey since graduating from Harvard Law School in 1988, including his time at McKinsey and then at Goodwin Proctor before...
13
Jan. 23, 2023

#13 - A Surprising Love for Procurement with Lesley Garafola at Barings

On this episode, , Managing Director, Global Head of Procurement and Vendor Management at , joins Mary to talk about her career history and how it led her to fall in love with procurement, much to her surprise. Lesley began her career at Wells Fargo...
12
Jan. 9, 2023

#12 - Legal Life in the NFL with Jill Kelley of the New York Jets

On this episode, , VP of Legal Affairs at the , joins Mary to talk about the many twists and turns in her career which eventually led to her position with the New York Jets. Something that might surprise people is just how small the legal department...
11
Dec. 19, 2022

#11 - Being a Legal Ops Pioneer with Reese Arrowsmith of the Campbell Soup Company

On this episode, , VP, Head of Legal Operations at joins Mary to talk about his career in legal ops that started before legal ops existed. We talk about his time in early legal ops software, long before we called it legal ops. This included selling...