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Episodes

51
Aug. 13, 2024

#51 - Mary’s Next Big Move and Life Lessons with Leslie Henthorn from Ironclad

Welcome to another episode of “Pearls On, Gloves Off,” where we dive deep into the challenges and innovative strategies within the legal and corporate world. In this episode, we flip the tables. Mary O'Carroll, the powerhouse host you've come to know, becomes the guest as Ironclad's Chief Marketing Officer, Leslie Henthorne, steps in to host. This episode is filled with heartfelt reflections, career insights, and a look at what’s on the horizon for Mary. Mary and Leslie dig into: Mary’s Career ...
50
Aug. 7, 2024

#50 - Career Transitions and The Keys to Team Building with Mick Cox from Procore Technologies

Welcome to another episode of “Pearls On, Gloves Off,” where we dive deep into the challenges and innovative strategies within the legal and corporate world. Today, Mary is joined by Mick Cox, the VP of Legal Operations at Procore Technologies. They dive deep into the evolution of legal operations and the dynamic journey of growing a legal team from scratch. They explore the challenges and triumphs faced while going through career transitions and the strategies for thriving in high-growth enviro...
49
July 24, 2024

#49 - Innovating Legal Ops with Andrew Krug from Twitch

Welcome to another episode of “Pearls On, Gloves Off,” where we dive deep into the challenges and innovative strategies within the legal and corporate world. Today, our guest is Andrew Krug, Head of Legal Operations at Twitch, the video live streaming service known for its focus on video game live streaming and esports competitions. Andrew brings a wealth of experience from diverse industries including technology, healthcare, defense, and gaming, making him a unique leader in legal operations. ...
48
July 3, 2024

#48 - CLOC Presidents Roundtable, with Jenn McCarron and Mike Haven

Welcome to another episode of “Pearls On, Gloves Off,” where we dive deep into the challenges and innovative strategies within the legal and corporate world. Today, we bring together all three past and current CLOC presidents: Jenn McCarron, Mike Haven, and Mary O’Carroll. They discuss everything from Legal Ops, to AI, blockchain, and the meaning of life. In this Episode • The history of legal ops & what is Legal Ops 3.0? • Shifting from financial management to a more integrated, data-driven a...
47
June 19, 2024

#47 - Thinking Upstream: Strategic Legal Leadership with GC Matt Campobasso

Welcome to another episode of “Pearls On, Gloves Off,” where we dive deep into the challenges and innovative strategies within the legal and corporate world. Today, our guest is Matt Campobasso, the General Counsel and Corporate Secretary at Enfusion, a fintech company revolutionizing investment management through its cutting-edge software solutions. About the Guest Matt oversees the legal function at Enfusion, ensuring the company’s interests are protected while managing legal risks effectivel...
46
June 5, 2024

#46 - Communicate Better at Work with Misha Glouberman, Author, Coach & Advisor

In this episode of Pearls On, Gloves Off, Mary is joined by Misha Glouberman, an acclaimed author, advisor, and coach who excels in the art of effective communication and managing difficult conversations. Together, they explore the intricate dance between analytic thinking and emotional understanding in the workplace. Mary and Misha delve into: • Effective Communication: Misha underscores the critical importance of balancing analytical and emotional aspects in communications, focusing on real-...
45
May 24, 2024

#45 - Mary's Thoughts on CLOC Global Institute '24

Special Bonus Episode! Mary goes solo to share her thoughts following CLOC Global Institute (CGI) 2024, answering your burning questions in a special AMA format. Questions: What felt different to you about this year’s CGI? What are your thoughts on where we are with AI? How can there be so many CLMs? Can you recap what you said in your speaking sessions? What comes next? Mary dives into the unique aspects of this year's event, the evolving role of AI in legal operations, and the market d...
44
May 23, 2024

#44 - Change and Innovation in the Age of AI with Ashley John, Head of Legal Ops at Anglo American

Note from producer: This is an updated version that addresses an audio issue in the original. Thanks for bearing with us. In this episode of Pearls On, Gloves Off... Mary and Ashley John dig into the dynamic world of legal operations. Ashley, the Head of Legal Operations at Anglo American, brings a unique perspective from his background in mining and geology to his strategic role in a global mining giant. Key Highlights: Introduction to Ashley John: Transitioning from geology to legal ops. Es...
43
May 8, 2024

#43 - Creating Buy-In and Driving Efficiency with Anna Richards

In this episode of Pearls On, Gloves Off, Mary O’Carroll sits down with Anna Richards, Director of Global Legal Operations at John Deere. With over 15 years of experience, Anna brings deep insights from companies like Autodesk, Zendesk, and Micron Technology.Mary and Anna dig into: Transitioning to John Deere: Anna details her onboarding journey, where Deere laid the groundwork by first understanding the role of legal operations and investing in its success. Unique Challenges: As one of the fe...
42
April 24, 2024

#42 - Strategic Solutions: Navigating Legal Operations Challenges with Dawn Hinz

In this episode of "Pearls On, Gloves Off," Mary sits down with Dawn Hinz, legal operations leader at Avery Dennison. Together, they dive into the nuances of leading and transforming the legal ops landscape. In The Episode: Exploring Strategy and Improvement: Dawn’s role at Avery Dennison: strategy development, process enhancement, and resource optimization. She shares her methodologies in change management and the hurdles faced during large-scale tech implementations. Cultivating Success: Th...
41
April 10, 2024

#41 - Breaking Glass and Taking Risks: Charlene Barone on Leadership in Legal Operations

In this episode of Pearls On, Gloves Off, Mary O'Carroll welcomes the formidable Charlene Barone, currently steering the ship as the Director of Legal Operations at the New York Times. Charlene, with her rich history traversing from contracts manager to legal ops leader, brings a wealth of knowledge from both the startup world and the franchise legal landscape of Orange Theory Fitness. A Tale of Two Worlds: Mary and Charlene explore the contrasts and challenges f@aced in the legal departments o...
40
March 27, 2024

#40 - The Magic of Curiosity, with Chris Clearfield

In this episode of Pearls On, Gloves Off, Mary O’Carroll sits down with Chris Clearfield, a true trailblazer in the world of leadership and management. As the CEO of Clearfield Group and the co-author of “Meltdown,” Chris brings a fresh take on how to lead through the chaos and complexity of today’s business landscape. Change Leadership, Not Management: Mary and Chris dig into why “change management” just doesn’t cut it. Chris suggests we need to shift our focus to “change leadership” - guiding...
39
March 13, 2024

#39 - Mary's Guide to CLM

In this solo episode, Mary O’Carroll shares her insights on Contract Lifecycle Management (CLM). She explores: The Challenges of Contracts: Overview of common issues in contract processes and the potential for improvement. Ownership of CLM: Advocates for General Counsel to lead CLM processes, highlighting the strategic value of contracts data. Evolution of CLM Technology: From basic database systems to modern, comprehensive CLM solutions that facilitate collaboration and integration. Selecti...
38
Feb. 28, 2024

#38 - Legal Ops at Expedia: A Conversation with Mike Russell, Head of Global Legal Operations at Expedia Group

In this compelling episode of "Pearls On, Gloves Off," Mary hosts Mike Russell, a seasoned expert in legal operations and legal technology with a career spanning over three decades. From the dawn of internet technology in law firms to the current emphasis on efficiency and innovation, Mike shares invaluable insights into the evolution of legal ops and tech. The Journey Through Legal Tech Evolution: Discover Mike's early experiences in the 90s with the advent of internet technology in law firms,...
37
Feb. 14, 2024

#37 - From Military Police to Global Ops: Lessons in Leadership from Darek Kochman, Global Legal & Compliance Operations Leader at Kimberly-Clark

In this episode of Pearls On, Gloves Off Episode: Leadership and Learning with Darek Kochman Mary O'Carroll talks with Darek Kochman, Director of Global Legal Operations at Kimberly-Clark Corp, about his journey from the military to leading global operations. Here’s what they cover: Diverse Background: Darek's path through the military, KPMG, and into legal operations showcases a non-traditional approach to leadership. Key Leadership Imperatives: Darek outlines his leadership principles: Cult...
36
Jan. 31, 2024

#36 - Embracing AI in Law: A Conversation with Andrew Perlman on the Future of the Legal Profession

In this episode of Pearls On, Gloves Off: Join Mary O'Carroll in a riveting conversation with Andrew Perlman, a visionary in law and technology. As the Dean and Professor of Law at Suffolk University Law School, Perlman is pioneering the future of legal innovation. AI's Legal Landscape: Perlman takes us through the evolution of AI in law, forecasting its transformative impact while addressing confidentiality concerns. Realistic Expectations for AI Tools: Dive into the practicality of AI – eff...
35
Jan. 17, 2024

#35 - Victim Mindset, Impostor Syndrome, and Subconscious Beliefs - Kim Kokoska, Mary's Executive Coach

In this episode of Pearls On, Gloves Off Mary sits down with her own own executive coach, Kim Kokoska, for a deep dive into the psychology of self-perception and empowerment. Listen in as they unpack some transformative ideas: Victim vs. Observer Mindsets: dissecting the 'victim triangle', featuring the roles of victim, persecutor, and rescuer. They explore how we often oscillate between these roles in interactions. Embracing the Empowerment Triangle: Transitioning from victimhood, they introd...
34
Jan. 3, 2024

#34 - Flex Talent For The Win! With Trista Engel & Jessica Markowitz, executive leaders at Paragon Legal

Mary O'Carroll welcomes the dynamic duo of Trista Engel and Jessica Markowitz, leaders at Paragon Legal and co-founders of Calyx Capital Partners. Both seasoned MBAs from the University of Chicago Booth Business School, they share insights on reinventing legal talent in today's fast-paced world. Flex Talent Revolution: Mary and her guests unpack the concept of flex talent. They argue it's not just an option but a necessity for modern legal departments. Key focus areas? Legal ops, tech tools, an...
33
Dec. 20, 2023

#33 - Legal Ops Is Not a Service Org! With Shiela Dusseau, Head of Legal Ops, Ferring Pharma

In this episode of "Pearls On, Gloves Off," host Mary O'Carroll sits down with Sheila Dusseau, whose transition from finance to legal operations has been nothing short of a masterclass in adaptability and strategic thinking. Busting Myths: Shiela and Mary debunk common misconceptions about legal ops. Sheila advocates for a shift in perspective, from seeing legal ops as mere 'support' to recognizing it as a crucial 'partnership' or 'collaboration' within the organization. The Transparency Imper...
32
Dec. 6, 2023

#32 - Ironclad CEO Jason Boehmig on Legal Ops & CLM

In this episode, I'm thrilled to sit down for an in depth conversation with the amazing Jason Boehmig, CEO of Ironclad. Here's what we cover: Jason’s Unique Path: Discover how Jason transitioned from investment banking to law, setting the stage for his future endeavors. The Birth of Ironclad: Jason delves into the origins of Ironclad, highlighting the pivotal moments and decisions. Community at the Core: The rise of the CLOC community and its significant impact on the legal tech world. Entre...
31
Nov. 22, 2023

#31 - Offshore Your Legal Ops and More Advice From Abigail Nornoo, Head of Legal Ops at Standard Chartered Bank

In this episode, Mary interviews , Global Head of Operations for Legal, CoSec & Investigative Services at Standard Chartered Bank. She spearheads a team of over 30 professionals, reshaping the landscape of legal ops. From Ghana to London:...
30
Nov. 8, 2023

#30 - How Salesforce Does Legal Ops with Léo Murgel, SVP Legal at Salesforce

In this episode of Pearls On, Gloves Off, go behind the curtain of legal ops at Salesforce with their SVP of Legal and Corporate Affairs Léo Murgel. Topics: From IT mergers to legal ops, Léo discusses the transition Unveiling the pillars of legal ops support and strategy AI’s revolutionary role at Salesforce and the legal realm Legal ops duties—what they entail, their significance Léo’s personal anecdotes on shaping legal ops strategy The synergy of different teams working together Sales...
29
Oct. 25, 2023

#29 - Legal to COO, Centralizing vs. Decentralizing, and the Future of Legal Ops - Nitin Batra, Global COO for Citi Private Bank

In this episode of Pearls On, Gloves Off, we delve into the world of corporate operations with Nitin Batra, the Global Chief Operating Officer for Citi Private Bank. We explore his career journey, shedding valuable light on the influence of his legal operations background, the intricacies of corporate management, and the future of both the private banking sector and legal operations as a career path. - Unpacking the transition from a role focused primarily on legal operations to a broader, reve...
28
Oct. 11, 2023

#28 - Skipping the Firm, Finding a Mentor, Using GenAI - Stefan Nunn, Counsel at TravelPerk

Mary and Stefan Nunn unravel his journey from aspiring veterinarian to Legal Counsel at TravelPerk, highlighting the transformative power of legal operations, the innovative role of AI in the field, and the importance of entrepreneurial education and networking beyond the legal re From Vet Dreams to Legal Themes: A quirky leap from aspiring veterinarian to the legal counsel realm. Obstacles in the Legal Lane: The hurdles and exhilarating transition to legal operations. GW Pharmaceuticals and ...